Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: December 30, 2024

Introduction

JobSight ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our construction management platform and related services (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Account information (name, email address, phone number)
  • Social authentication data (name, email, profile picture from Google, Facebook, or LinkedIn)
  • Company information (business name, address, tax ID)
  • Project data (project details, client information, crew assignments)
  • Daily logs and work reports
  • Photos and videos uploaded to the platform
  • Voice recordings for AI transcription features
  • Payment and billing information

Automatically Collected Information

When you use our Service, we automatically collect certain information:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Location data (when you enable location services)
  • Log files and error reports

Third-Party Services We Use

Microsoft Clarity

We use Microsoft Clarity to understand how users interact with our website and application. Clarity captures:

  • User session recordings and heatmaps
  • Click, scroll, and navigation patterns
  • Performance metrics and user experience data

Learn more: Microsoft Clarity Privacy Policy

Sentry

We use Sentry for error monitoring and performance tracking to improve our service quality:

  • Error logs and crash reports
  • Performance monitoring data
  • User context for debugging (anonymized when possible)

Learn more: Sentry Privacy Policy

Clerk Authentication & User Management

We use Clerk to provide secure authentication and user management services:

  • User authentication and session management
  • Account security and multi-factor authentication
  • User profile and preference data
  • Password reset and account recovery
  • User activity logs and security monitoring

Social Authentication

You may choose to sign up or log in using third-party social authentication providers. When you do, we collect basic profile information from these services:

  • Google: Name, email address, profile picture
  • Facebook: Name, email address, profile picture
  • LinkedIn: Name, email address, profile picture, professional title

This information is used solely for account creation and authentication purposes. We do not access or store additional social media data beyond what's necessary for authentication.

Learn more: Clerk Privacy Policy | Google Privacy Policy | Facebook Privacy Policy | LinkedIn Privacy Policy

Stripe Payment Processing

We use Stripe to securely process payments and manage subscriptions. Stripe handles:

  • Credit card and payment method information
  • Billing addresses and contact information
  • Subscription management and recurring billing
  • Payment history and transaction records
  • Tax calculation and compliance
  • Fraud detection and prevention

Important: We do not store your complete credit card information on our servers. Stripe securely stores and processes all payment data in compliance with PCI DSS standards.

When you make a payment, your financial information is transmitted directly to Stripe's secure servers. We only receive confirmation of successful payments and basic transaction details needed for our records.

Learn more: Stripe Privacy Policy | Stripe Terms of Service

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Develop new features and enhance user experience
  • Monitor and analyze usage patterns and trends
  • Detect, investigate, and prevent fraudulent transactions
  • Comply with legal obligations and protect our rights

AI and Voice Data Processing

Voice-to-Text Processing

Our AI-powered voice logging feature processes your voice recordings to convert them to text. Here's how we handle this data:

  • Voice recordings are processed in real-time and not permanently stored
  • Transcribed text is saved to your daily logs as part of your project data
  • AI processing helps categorize and organize your log entries
  • Voice data is encrypted during transmission and processing

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Service Providers: We share information with trusted third-party service providers who assist us in operating our Service
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests
  • Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
  • Consent: We may share information with your explicit consent

Data Security

We implement appropriate technical and organizational security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication requirements
  • Secure data centers and infrastructure
  • Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to:

  • Provide our Service and fulfill transactions
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our Service and user experience

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@jobsight.co.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for the Service to function properly
  • Analytics Cookies: Help us understand how you use our Service
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but disabling certain cookies may affect Service functionality.

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

International Users

If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our Service, you consent to this transfer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last updated" date
  • Sending you an email notification for significant changes

Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

General Support: support@jobsight.co
Website: jobsight.co