Data Deletion Request
Last Updated: January 22, 2025
Important: This process will permanently delete your personal data from our systems. This action cannot be undone.
What Data Will Be Deleted
When you submit a data deletion request, we will remove the following information from our systems:
- Personal identification information (name, email, phone number)
- Account credentials and login information
- Project data, daily logs, and construction records
- Client and crew member information you've entered
- Equipment and inventory records
- Invoice and billing history
- Communication history and support tickets
- Usage analytics and behavioral data
- Marketing preferences and communication history
Data We May Retain
For legal and business purposes, we may retain certain information:
- Transaction records required for tax and accounting purposes (7 years)
- Legal compliance records as required by law
- Aggregated, anonymized data for analytics (no personal identifiers)
- Security logs for fraud prevention (90 days)
- Backup systems data (automatically purged within 30 days)
How to Request Data Deletion
Option 1: Online Form
Complete our secure data deletion request form:
Option 2: Email Request
Send an email to our privacy team with the following information:
- Subject line: "Data Deletion Request"
- Your full name and email address associated with the account
- Phone number (if available)
- Reason for the deletion request
- Confirmation that you understand this action is permanent
Email: privacy@jobsight.co
Option 3: Phone Request
Call our privacy hotline to speak with a representative:
Phone: (833) 948-9486
Available Monday-Friday, 8:00 AM - 6:00 PM PST
Verification Process
To protect your privacy and prevent unauthorized deletions, we will verify your identity before processing any request:
- We will send a verification email to the address associated with your account
- You must click the verification link within 48 hours
- For high-value accounts, we may require additional verification (phone call or documentation)
- Once verified, we will begin the deletion process within 5 business days
Timeline & Process
Request Received (Day 0)
We acknowledge receipt of your deletion request within 24 hours
Identity Verification (Days 1-2)
We verify your identity and account ownership
Data Deletion (Days 3-7)
We permanently delete your data from our active systems
Backup Purging (Days 8-30)
Data is automatically purged from backup systems
Confirmation (Day 30)
We send final confirmation that all data has been deleted
Important Considerations
Before You Delete
- Export any data you want to keep (projects, reports, client information)
- Cancel any active subscriptions to avoid future charges
- Inform team members who may be affected by the account closure
- Consider downgrading instead of deleting if you might return
Account Reactivation
Once your data is deleted:
- You cannot recover your account or any associated data
- You can create a new account with the same email address
- Any new account will start fresh with no previous data
- Previous subscription history will not be available
Third-Party Services
Please note that we cannot delete data from third-party services you may have connected to JobSight:
- QuickBooks or other accounting software integrations
- Email marketing platforms
- Analytics services (Google Analytics, etc.)
- Payment processors (Stripe, PayPal)
You will need to contact these services directly to request data deletion from their systems.
Contact Information
If you have questions about the data deletion process or need assistance:
privacy@jobsight.co
Phone
(833) 948-9486
JobSight Privacy Team
P.O. Box ###
Visalia, CA 93292
Legal Rights
This data deletion process is designed to comply with various privacy regulations including GDPR, CCPA, and other applicable laws. If you believe your rights have been violated or have concerns about our data handling practices, you may contact your local data protection authority.